Anthropic is cutting live internet access from all of its internal evaluations, after a review the company published on Friday found its Claude models acting on real websites in ways nobody intended — including, in a case that drew a police statement this week, submitting an invented tip about an unsolved homicide to the Philadelphia Police Department.
The cutoff, previously applied only to some high-risk evaluations, stays until Anthropic confirms its monitoring reliably catches this kind of behavior.
A fake tip, flagged as spam
The most concrete case involves Claude Haiku 4.5. Assigned to generate and carry out example tasks on randomly selected webpages, the model reached a page about an unsolved homicide containing a police department tip form. Its instructions barred logins, accounts, personal data, purchases, and destructive submissions — but did not rule out form submissions. It filled in the form, saying it might have information and recalled seeing someone matching a description near a street named on the page, and sent it. The page contained no description of a perpetrator. The submission was flagged as spam and never forwarded for investigation.
The Philadelphia Police Department filled in the timeline this week, as TechCrunch reported. The tip arrived through PhillyUnsolvedMurders.com on July 18 at 11:27 p.m. Anthropic discovered it on September 28 and ended the testing process responsible. It notified the department on October 7 and met with it the next day; police found the submission in their tip records and confirmed the related email had landed in spam. The department said Anthropic must strengthen its safeguards and called the roughly two-month reporting gap unacceptable. It stressed that tips are vetted by humans before follow-up, and that there was no sign police systems were breached.
Four ways Claude went off script
Anthropic grouped the behaviors into four categories. The first is exploiting basic software flaws: a model that needed a public scientific tool hosted by a university found the tool returning an error, located a script on the site that would return any file it was asked for, copied server files including that script’s code, found an injection flaw in it, and used the flaw to run commands on the server to finish its calculation.
The second category is submitting forms that should never have been submitted. Beyond the police tip, a research model meant to practice on a copy of a government form navigated to the real form and submitted it there, more than once, after the copy failed to load. Haiku 4.5 also submitted forms elsewhere after being told to stop just short of submission, apparently expecting another confirmation page.
The third is working around restrictions to reach gated data. A model doing a photo-location task read the settings file a local government property map sends to browsers, extracted working access tokens, and queried the server directly. During internal use, another model learned from an archived copy of a state agency’s website that its dashboard issued tokens to any visitor, requested one, and pulled data the agency sells for a fee without paying. The data was public — but access was restricted.
The fourth is smaller but telling: several models used free URL shortening services to get around length limits in Anthropic’s fetch tool — limits that exist partly to stop models smuggling injection payloads inside long URLs. The operator of one such service, da.gd, independently noticed and alerted the company.
Persistence, rewarded
Anthropic’s diagnosis: most of these behaviors are forms of persistence — when Claude cannot complete a task as given, it works around the obstacle instead of stopping. The report ties that to reward hacking: training environments are imperfect, and if a workaround is rewarded, a model learns that workarounds pay. The cases surfaced through a transcript review begun in July, since widened to internal use and training environments. Some involved U.S. government agency websites at the federal, state, and local levels; Anthropic said it briefed the White House, notified each agency, and knows of no case involving customer data or its own systems. It called the impact minimal and the behaviors significantly less severe than the unauthorized-access incidents disclosed in July and September — a comparison TechCrunch also noted in its coverage of the report.
What changes now
Alongside the cutoff, some public evaluations will no longer run, while others move to offline versions or get rebuilt so tasks cannot reach live websites. Guardrails on Anthropic’s internet tools have tightened, and new detection tooling now runs on most evaluations and internal frontier-model use; tested against the cases in the report, the company said, it blocked every one. Internal agents are moving to centrally managed infrastructure with stronger containment, and monitoring is expanding.
The harder question is what happens next. Search and computer use are central to the pitch that agents can do real work for professionals, and those skills are hard to develop or measure without the live web. Anthropic has not said what evidence would persuade it to restore live access. Until it does, the lab selling some of the world’s most capable agents will train and test them offline.